A comprehensive training session on the Relevance of Social Media Marketing and Feedback Mechanism was conducted exclusively for Unit Heads of all verticals on 25th November 2024 at Hotel Deepa Comforts . This session aimed to equip leaders with the knowledge and skills necessary to leverage social media as a powerful tool for brand building, customer engagement, and driving business growth. Special emphasis was placed on understanding the feedback mechanism, highlighting how listening to and acting on customer feedback through social platforms can enhance customer satisfaction, improve services, and foster loyalty.
This initiative reflects the organization’s commitment to staying ahead in the digital landscape by empowering its leaders with modern marketing strategies.
Additionally, the training addressed the pressing need to meet outstanding and sales targets and operational benchmarks by the year-end. Participants were briefed on the performance metrics and parameters critical to organizational success, with actionable strategies to achieve these goals. Focus areas included closing gaps in quarterly sales, optimizing team efficiency, and implementing innovative approaches to exceed expectations.
